FAQ

Q: How do I know if the items I order are in stock? 
A: We update our inventory throughout the day to reflect the current available items. If what you are looking for is unavailable, please do send us a message for backorder arrangement. 

For hot-selling items, the records may sell out before we update the website. In order not to miss out, please SUBSCRIBE to our newsletter.

Note: We process all shopping cart orders BEFORE phone / Instagram / Facebook orders. 


Q:
What payment method do you accept online?
A: Via online FPX (for Malaysian banks) and also through major credit cards based on your preference – You can include this information right with your order – so we can process the order immediately. Please note that we’ll also need your billing address if you are having the goods shipped to a different address.

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